For queries related to customisation, please contact us through our mail id - infonaarangi@gmail.com or contact us at - +91-8955702057

Slight variation of colour might occur due to the indoor/outdoor lighting or the setting of your screen. While strict quality checks are in place, colour and print placements vary from piece to piece. This is often due to the nature of the fabric, individual screen settings, and lighting conditions. In the artful process of dyeing embroidery work and stitching, variations are likely to come into existence. These irregularities are the hallmark of all handmade products and give each style a unique identity.

Please note that custom orders are final sales and cannot be returned or exchanged.

SHIPPING CHARGES

• Depending on where you want your products delivered, Naarangi’s shipping and handling fees for online purchases vary
• Customers in India are eligible for free shipping
  
• Handling or convenience fees may also be assessed
  

TIMELINES

● All items will be shipped in 7 working days.

● Within 48 hours of the items being sent, we will provide you with an update on the tracking information. Unless otherwise stated, deliveries will occur between 9.00 am and 6.00 pm.

DELIVERY

● Items will be delivered to the address you gave the website when you registered. Before you confirm the order, kindly double-check the shipping address to prevent improper delivery.

● In the case of service outages or failures brought on by circumstances beyond Naarangi’s control, delivery dates are not guaranteed. These hiccups can be caused by the transportation system, problems with customs clearance, problems with the shipping company, or bank delays involving the purchaser's payment method.