Return & Refund Policy
At Naarangi, we want you to love your purchase. If for any reason you are not satisfied, you may request a return, replacement, or refund under the following conditions:
Eligibility for Returns / Replacements
We accept returns or replacements only in the following cases:
- The item delivered to you was incorrect
- The item was damaged during delivery
- The item has a manufacturing defect
- You wish to exchange the size
If any of these apply, please contact us within 48 hours of receiving your order at infonaarangi@gmail.com.
Return Process
- Once your return request is approved, please ship the product back to us securely.
- Share the proof/tracking details with us within 5 days of raising the request.
- Returned products must be unused, unworn, with original tags and packaging.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 7–10 business days.
- Please note: Your bank or card provider may take additional time to reflect the refund.
Non-Returnable Items
We do not accept returns on the following:
- Sale items or discounted purchases
- Gift cards
- Custom-made or personalized products
International Orders
- Customers outside India are responsible for shipping fees, duties, and customs.
- Returns and exchanges for international orders will be accepted only if the product received is damaged or incorrect.
Contact Us
For any questions or assistance regarding returns, refunds, or exchanges, please contact us at:
infonaarangi@gmail.com