Shipping policy

    Shipping & Delivery Policy

    At Naarangi, every garment is thoughtfully made to order. We create each piece only after your order is placed, allowing us to minimize waste and maintain the highest standards of craftsmanship. By placing an order with Naarangi, you acknowledge and agree to the shipping and delivery terms outlined below.

    Shipping Charges

    India

    • Free standard shipping is available on all prepaid orders within India.

    International Orders

    • International shipping charges are calculated at checkout based on the destination, package dimensions, and shipping weight.

    • International shipping charges generally start from ₹1,500 and may increase depending on the destination, volumetric weight, package dimensions, or the number of garments ordered.

    • Customers are solely responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges are not included in the order total or shipping fee collected by Naarangi.

    • Any applicable handling, convenience, or payment gateway charges may also be charged during checkout.

    Processing & Shipping Timeline

    As a made-to-order brand, every Naarangi garment is handcrafted only after your order is confirmed.

    • Orders are typically processed, handcrafted, quality-checked, and dispatched within 10–12 business days from the date of order confirmation.

    • Once dispatched, the estimated delivery timelines are:

      • Within India: 2–7 business days, depending on the destination.

      • International: 5–15 business days, depending on the destination country, customs clearance, and the shipping carrier.

    • Tracking details will be shared via email or WhatsApp within 48 hours of dispatch.

    • During festive seasons, sales, public holidays, unforeseen production requirements, or for customized orders, dispatch timelines may be extended. If there is a significant delay, Naarangi will make reasonable efforts to notify you.

    • All delivery timelines are estimates only and are not guaranteed.

    Delivery

    • Orders will be shipped to the delivery address provided during checkout. Customers are responsible for ensuring that the shipping address, contact number, and postal code are accurate before placing an order.

    • Naarangi shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

    • Delivery is carried out by third-party courier partners, and delivery timings may vary depending on the courier service and destination.

    Delivery Delays

    While Naarangi strives to dispatch and deliver orders within the estimated timelines, delivery dates are estimates only and are not guaranteed.

    Naarangi shall not be liable for any delay caused by circumstances beyond its reasonable control, including but not limited to:

    • Natural disasters or force majeure events

    • Extreme weather conditions

    • Public holidays or strikes

    • Transportation or logistics disruptions

    • Customs inspections or clearance delays

    • Government regulations or restrictions

    • Payment verification delays

    • Courier service interruptions

    • Any event beyond Naarangi's reasonable control

    International Orders

    • International shipments may be subject to customs inspection and clearance procedures, which may result in additional delays.

    • Customers are solely responsible for complying with the import laws and regulations of their destination country.

    • Naarangi is not responsible for delays, refusals, confiscations, additional duties, taxes, or charges imposed by customs authorities or government agencies.

    Failed Delivery & Returned Shipments

    If an order is returned to Naarangi due to any of the following reasons:

    • Incorrect or incomplete shipping address

    • Failure to accept the shipment

    • Repeated unsuccessful delivery attempts

    • Failure to pay applicable customs duties or taxes

    • Refusal to accept the package

    the customer shall be responsible for all applicable return shipping charges, storage fees, customs charges, and re-shipping costs before the order can be dispatched again.

    Risk of Loss

    Ownership and the risk of loss or damage to the products pass to the customer upon successful delivery of the shipment to the address provided at checkout.

    Shipping Restrictions

    Naarangi reserves the right to refuse or cancel shipment to locations where delivery is not reasonably possible, restricted by law, or considered high risk by our shipping partners.

    Contact Us

    If you have any questions regarding shipping or delivery, please contact us:

    Email: infonaarangi@gmail.com
    Phone: +91 89557 02057